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The New Standard of Accountability:Introducing Artivis Electronic Visit Verification

Artivis introduces true Electronic Visit Verification, a framework built on four irrefutable pillars of proof: Who, Where, When, and What was delivered.

Irrefutable Electronic Visit Verification

Aug 23, 2024

WHO

caregiver: J. Doe Biometrically Verified

WHERE

123 Care St.Zone A Verified (<25m)

WHEN

09:01:12

Start Visit

1h 2m 17s

Duration

10:03:29

End Visit

WHAT

Visit Report Submitted Late: 14:15

Multi-Zonal Accuracy

Granular proof of presence

Clock Tamper Detection

Ensures timestamp integrity

On-Site Monitoring

Confirms caregiver presence

Biometric Identity

Eliminates buddy punching

The Four Pillars of Irrefutable Visit Verification

WHEN - Tamper-Resistant Timestamps

WHEN - Tamper-Resistant Timestamps

Accurate timestamps are foundational. Artivis captures a timestamp and visit location accuracy automatically when the carer starts the visit on-site, uploads the report either on-site or remotely. In addition, any clock tampering is promptly alerted, ensuring every record is a reliable and credible piece of evidence.

WHERE - Multi-Zonal Accuracy

WHERE - Multi-Zonal Accuracy

WHO - Biometric Caregiver Verification

WHO - Biometric Caregiver Verification

WHAT - Verified Service Delivery

WHAT - Verified Service Delivery

Traditional GPS based Electronic Call Monitoring

Low Accuracy

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  • WHEN - Basic Timestamps

    Typically relies solely on carer inputs and independent device clocks that can be easily altered, leaving visit times open to manipulation and payroll fraud.

  • WHERE - Standard Location Accuracy with GPS logs

    GPS signal accuracy can be adversely affected by weak, blocked, or reflected satellite signals.

  • WHO - Less Strict Identity Check

    Lacks a mechanism to verify the scheduled caregiver's presence at the visit location, making it vulnerable to 'buddy punching' and compliance breaches.

  • WHAT - Mutable Delayed Report Submission

    Allows visit reports to be submitted from anywhere, at any time, with no verifiable proof of on-site presence or service delivery.

VS

Artivis Electronic Visit Verification based on Fingerprinting™

High Accuracy

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D
C
B
A
  • WHEN - Tamper-Resistant Timestamps

    Immutable digital timestamps for every action, fortified by clock tamper detection, create an unbreakable and credible record of service delivery.

  • WHERE - Pinpoint Location Accuracy

    Artivis verifies presence using its proprietory Location Fingerprinting™ and multi-zoned visit location, creating a unique, verifiable digital signature for each home.

  • WHO - Biometric Caregiver Verification

    Mandatory biometric verification ensures the right, qualified caregiver is on-site, eliminating buddy punching and identity ambiguity.

  • WHAT - Verified Service Delivery

    A complete, verifiable picture of service delivery is created by tracking visit report submission with digital timestamps and by alerting late and missed report submissions.

Billing Disputes & Pay Summary Errors
Inaccurate visit times lead to endless disputes, delayed payments, and frustrated staff, draining administrative resources.
Compliance Risks
Basic GPS is easily fooled. Defending questionable visit logs during a CQC audit puts your agency at significant risk.
Eroding Trust
Every unresolved question about a visit's timing or duration chips away at client and family confidence in your service.
Hours Lost to Dispute Resolution
The hidden administrative cost of investigating and resolving billing and service time discrepancies.
The Hidden Costs of
“Good Enough”
Weak systems impact your finances.
Revenue Impact from Disputed Invoices
Delayed or lost revenue due to the inability to provide irrefutable proof of service delivery.
Audit Exposure & Compliance Risk
Increased vulnerability during audits when visit records lack the integrity to stand up to scrutiny.
Reputation Damage & Client Trust
The long-term impact on your brand when recurring issues of proof and accuracy are not addressed.
System Abuse
Without strong safeguards, abuses involving early departures, “drive-by” check-ins and clock tampering can quickly become systemic - derailing both your finances and reputation.

Engineered for Unbreakable Visit Integrity

Built on advanced sensing technologies and secure verification methods, our solution guarantees accurate and tamper-resistant visit records.

Multi-point Fingerprinting

Our proprietary fingerprinting technique delivers unmatched location accuracy that can't be spoofed.

Biometric Integrity Protection

Ensures the right person is always on-site, eliminating buddy punching.

Clock Tampering Detection

Flags attempts to manipulate device time, ensuring accurate records.

Live On-site Monitoring

Verify caregiver presence throughout the entire visit duration.

Immutable eMAR Charts

Medication records are locked and auditable upon submission.

Artivis Compliance Co‑Pilot

With Artivis Sentry™, you’re instantly notified of any on-site monitoring gaps — before they impact care.

Accurate Visit Duration

Visit duration is auto-computed based on the time spent at visit location, eliminating errors due to manual verification

Not-at-Destination (NAD)

Artivis EVV automatically flags time spent away from the visit location, providing clear, auditable visit verification.

Visit Status

Active

Location Confirmed

Zone A (<25m)

Biometric Verification

Verified

On-site Monitoring

Present at Destination

Not-at-Destination (NAD)

10m 0s

Total Accountability:
From Caregiver to Supervisor

Artivis extends the circle of integrity. Our Supervisor EVV feature ensures that quality checks and on-site visits are just as verifiable as caregiver activities, closing the loop on compliance.

Avoid Oversight

The Supervisor Blind Spot (Traditional Systems)

Traditional systems leave supervisor spot checks and assessments undocumented and unauditable, creating a major compliance blind spot.

Auditable Quality Oversight (Artivis EVV)

Introduce Supervisor EVV. Supervisors verify presence on-site with the same high-precision tech, creating an irrefutable audit trail for quality checks.

Three Tiers of Assurance

Artivis EVV provides irrefutable data to empower fair and efficient management. Our system flags anomalies for human review, turning data into an information point, not an automatic penalty. This creates a fair workflow that protects honest caregivers and gives you the evidence to act when needed.

Standard Package

Flexibility, Oversight & Abuse Deterrence

Enforce Start-visit within 100m ADZ (Zones A-D)
Start-visit with Location accuracy stamp (Zone A, B, C, or D)
End-visit with location accuracy tied to Visit Report Upload (VRU)
Late visit report upload detection
Clock Tamper Detection (CLK)

Ideal For:

Providers needing essential oversight with maximum caregiver flexibility.

Advanced Package

Upgraded Accuracy & At-location Assurance

All Standard features, plus:
Accurate visit start time capture
Accurate visit end time capture - not tied to visit report upload time
Not-at-Destination (NAD) detection
On-site monitoring
Biometric Verification (Fingerprint/Face ID)

Ideal For:

Agencies requiring precise on-site duration tracking and identity verification.

Ultra Package (Coming Soon)

Unparalleled Accuracy & Granular Auditing

All Advanced features, plus:
Accurate entry detection with advanced tracking
Accurate exit detection with advanced tracking
Highly accurate visit duration
Granular NAD tracking with clearly defined time segments for full auditability
Granular on-site audit log with location accuracy for full autditability

Ideal For:

Organisations needing an irrefutable, auditable record of caregiver presence and activity.

From Invoices to Insights
Why Funders Trust Artivis EVV

Accountability, value for money, evidence, and risk mitigation—proven with irrefutable data.

Irrefutable Proof of Service

Billing Certainty

Eliminate billing ambiguity. Multi-layered verification provides concrete, auditable evidence that every invoiced minute was delivered at the correct location.

Auditable Quality Oversight

Quality Assurance

With Supervisor EVV, you gain visibility into a provider's quality assurance processes. Verify that spot checks and reviews are actually happening.

Mitigating Fraud and Abuse

Fraud Prevention

Tamper-resistant technology and abuse deterrents significantly reduce the risk of fraudulent claims, ensuring funds go to genuine care.

Data for Better Commissioning

Smarter Commissioning

Accurate visit duration and frequency data drives better planning and allocation for future commissioning decisions.

The Artivis Difference
Upgrading from ECM to EVV

See how Artivis provides a more accurate, secure, and comprehensive solution compared to legacy Electronic Call Monitoring systems.

Standard ECM Systems

Typically relies only on GPS

Accuracy can be adversely affected by weak, blocked, or reflected satellite signals.

The Artivis Way

Proprietary Location Fingerprinting™

High-precision accuracy ensures irrefutable verification of the visit location.

End-to-End Home Care Management Powered by AI

Stop juggling systems. Artivis unifies your entire home care operation — from care planning and rostering to compliance and crisis response — ensuring seamless quality at every step.

Care Planning
Create living care plans that evolve with client needs, ensuring timely and effective care delivery.
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AI Rostering
Error-free rosters in seconds. Handle complex constraints automatically.
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Care Management
Complete visibility into care delivery. Ensure every visit happens as planned.
Compliance
Proactive, audit-ready operations. CQC-aligned checks embedded into every workflow.
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Medication Safeguarding
Proactive safeguarding ecosystem. Move beyond reactive e-MAR.
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Your Complete End-to-End Home Care Management Solution

Artivis AI transforms every aspect of your operations so you can focus on delivering exceptional care.

Exigency Management
Respond immediately to emergencies with intelligent advisory. Handle urgent roster updates seamlessly.
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Artivis Guardian™
Preventive guardrails Eliminate scheduling risks at the source.
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Artivis Sentry™
Active safety net at the point of care. Real-time safeguarding and issue prevention.
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Electronic Visit Verification (EVV)
Tamper resistant check-ins, biometric verification, accurate visit duration, visit anomalies and live on-site monitoring.
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Pre-visit Monitoring
Traffic-aware ETA for upcoming visits with proactive real-time alerts to prevent delays and missed visits.
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Ready for the New Standard of Care Verification?

Join agencies moving beyond basic ECM to the gold standard of EVV.