Turn Communication Chaos into:Actionable Intelligence Log Requests™
Artivis Log Requests™ is a secure, auditable communication protocol that ensures every request, concern, and update is formally logged, tracked, and resolved.
Your Biggest Risks Are Hiding in Plain Sight
Informal, untracked communication is a source of compliance failures, missed information, and zero accountability.
Introducing Artivis Log Requests™
A Protocol for Action
It's a Formal Record, Not Just a Message
Every communication is logged with a unique ID, timestamp, and sender. Not casual chat—an official operational record.
It Demands Action, Not Just a Reply
Assigned to a person or role and remains 'Pending' until acknowledged and actioned. It cannot be ignored or lost. Most importantly overdue requests are escalated to the next level
It's Fully Auditable, From Start to Finish
Every step—from creation and rerouting to viewing and resolution—is tracked for a complete, CQC-ready audit trail.
One System, Many Voices
Log Requests provides a dedicated, formal channel for every stakeholder in the care ecosystem.
For Caregivers
Your Direct Line to the Office
Securely submit observations during a visit, updates to personal info and items requiring urgent attention from the app. Every submission is a formal record, ensuring frontline insights are never lost.
For Families & Service Users
Your Voice, Formally Heard
Submit requests for care plan changes, raise concerns, or provide feedback through a secure portal. Each is logged and tracked for peace of mind.
For Coordinators & Management
Your Central Command Center
Manage all communications in one dashboard. Reroute to the right owner, track resolution, and pull complete audit logs for any thread.
A Spectrum of Capabilities
Designed to turn every communication into a formal, auditable action.
Booking & Schedule Changes
Empower authorized staff and clients to formally request schedule adjustments. Each request is logged and can trigger Exigency Manager for seamless, compliant resolution.
Caregiver Management
A formal, auditable channel for caregivers to report last-minute unavailability, instantly triggering the exigency workflow for rapid backfilling.
Client Care Continuity
Manage hospitalizations and care pauses with a formal process. A resume-care Log Request provides for a timely reactivation of a client schedule.
General Operations & Compliance
Create a single, secure channel to capture, categorize, and audit all operational communication.
The Artivis Difference
Why Log Requests™ is superior to informal messaging.
Unauditable & Insecure
No central record, high risk of data breaches.
Fully Auditable & Secure
Every interaction is logged in a secure, compliant environment.
End-to-End Home Care Management Powered by AI
Stop juggling systems. Artivis unifies your entire home care operation — from care planning and rostering to compliance and crisis response — ensuring seamless quality at every step.
Your Complete End-to-End Home Care Management Solution
Artivis AI transforms every aspect of your operations so you can focus on delivering exceptional care.
Ready to Build a Culture of Accountability?
See how Artivis Log Requests™ can transform your agency's communication from a source of risk into a pillar of strength, transparency, and operational excellence.